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Work From Home Customer Care Specialist at Humana: Join Our Team Today!

  • Location: Kent
  • Type: Full Time
  • Posted: March 15, 2024

Industry: Private

Employment Type: Full Time

Work Hours: 8

Salary: £20 To £30/An Hour

Location: United Kingdom

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Full Job Description

Join Our Team: Humana Work From Home Jobs

About Us

Humana is a leading health and well-being company committed to helping our members achieve their best health. We offer a variety of health insurance plans and wellness programs to support our members in leading healthy lives. At Humana, we believe in providing personalized and convenient care to our members, which is why we are excited to offer work from home opportunities for talented individuals like you.

Position: Work From Home Customer Care Specialist

Are you passionate about providing excellent customer service? Do you have strong communication skills and enjoy helping others? If so, we are looking for individuals to join our team as Work From Home Customer Care Specialists. As a Customer Care Specialist, you will be responsible for assisting our members with their health insurance inquiries and providing them with the support they need to make informed decisions about their healthcare.

Responsibilities:

  • Handle inbound calls from Humana members regarding their health insurance benefits
  • Assist members with claims and billing inquiries
  • Provide guidance on healthcare providers and services covered by their insurance plan
  • Educate members on wellness programs and resources available to them
  • Document member interactions and update their information in our system

Requirements:

  • Excellent communication skills
  • Strong customer service orientation
  • Ability to multitask and work in a fast-paced environment
  • Basic computer proficiency
  • High school diploma or equivalent
  • Previous experience in a customer service role is a plus

Benefits:

  • Competitive pay
  • Flexible work schedule
  • Comprehensive training program
  • Career advancement opportunities
  • Health and wellness programs
  • Employee discounts

How to Apply:

If you are interested in joining our team as a Work From Home Customer Care Specialist, please apply on our careers page. We are looking for dedicated individuals who are committed to making a difference in the lives of our members. Join us in our mission to help people achieve their best health with Humana Work From Home Jobs. Apply today!

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