KvikCareer

Remote Customer Service Agent Opportunity: Sitel Work From Home Position

  • Location: Warwickshire
  • Type: Full Time
  • Posted: April 29, 2024

Industry: Private

Employment Type: Full Time

Work Hours: 8

Salary: £20 To £30/An Hour

Location: United Kingdom

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Full Job Description

We’re Hiring: Sitel Work From Home Position

About Us

Sitel Work From Home is a leading provider of customer experience management solutions globally. We offer a full suite of services designed to build customer loyalty, increase retention, and improve overall customer satisfaction.

Position: Sitel Work From Home

Job Description

Are you looking for a flexible work-from-home opportunity that allows you to balance your work and personal life? Sitel Work From Home might be the perfect fit for you! As a Sitel Work From Home agent, you will be responsible for providing exceptional customer service to our clients through inbound and outbound calls, live chat, and email communication.

Key Responsibilities

  • Handle customer inquiries and resolve issues in a professional and courteous manner
  • Accurately document all customer interactions
  • Meet and exceed performance metrics
  • Adhere to company policies and procedures
  • Collaborate with team members and supervisors to improve customer satisfaction

Requirements

  • High school diploma or equivalent
  • Excellent communication skills
  • Comfortable working in a fast-paced environment
  • Ability to multitask and prioritize tasks effectively
  • Previous customer service experience is a plus

Benefits

Working as a Sitel Work From Home agent comes with a variety of benefits, including:

  • Flexible work hours to fit your schedule
  • Competitive pay rates
  • Ongoing training and professional development opportunities
  • Paid time off and holiday pay

How to Apply

If you’re interested in joining our team as a Sitel Work From Home agent, please apply on our website. We look forward to reviewing your application and potentially welcoming you to the Sitel family!

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